A person on the other end.

General enquiries

For introductions, partnerships and general questions, email hello@bellehost.com. For account, listing, verification, privacy or payment help, use support@bellehost.com.

Tell us what happened

Email support@bellehost.com with your account email, the property or page involved, what you expected and what happened. A screenshot can help; remove private information that is not needed. Do not send passwords, authenticator codes, full card numbers or identity documents.

Our internal response target is three business days. This is an operating target, not a guaranteed response time. Urgent abuse and account-security issues receive priority.

Billing and account access

For card updates and invoices, use Host workspace → Billing → Manage card and invoices. Cancel renewal separately for each property. If you cannot sign in, use the password-reset link on the sign-in page or contact us from your account email.

For a disputed charge or refund request, include the invoice reference, relevant property and a short explanation. Support will assess the saved subscription history and applicable rights.

Listing concerns and privacy

Report misleading listings, unauthorized content, harassment or exposed private information to support@bellehost.com. Include the page link and enough detail for us to locate the issue.

For privacy requests, use the subject “Privacy request.” We may verify that you are authorized to access or change the information concerned. Ownership transfers require support verification of both parties.

Questions about a stay

Contact the host directly about availability, exact location, accessibility, fees, deposits and stay cancellation terms. BelleHost does not make accommodation bookings or collect guest payments. For an emergency, use the appropriate local emergency service.

The populated preview includes synthetic properties. Contact is disabled for those profiles and they are not available to rent.